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Abdullah Ali
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Recent activity by Abdullah Ali-
Where can I find my order confirmation?
On completion of your order, you will receive an order confirmation by email to the nominated email address. You can also log in to your CAMILLA account and review your order history via your pers...
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How do I know my order is confirmed?
Once you have finalised an online order and submitted payment, you will land on an order confirmation page which will display an order number. You will also receive an email confirming your order ...
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My order didn’t go through, but I think you have charged me?
If you have found an unexpected charge from us, please reach out to our customer care angels who will happily look into this for you.
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I have placed an order for someone as a gift, will they receive a proof of purchase?
Once your eBoutique order has been successfully placed, a confirmation email will be sent to the email address entered at checkout. You are welcome to forward this to the gift recipient, and all st...
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Can I get my purchase gift wrapped?
eBoutique orders are enclosed in a Eco- friendly box. You are of course welcome to pop into your nearest Boutique to request some additional wrapping from the Angels.
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How do I submit a return?
Ensure all return conditions have been met, you can find our returns policy here. Submit your return via https://au.brand.com/a/returns You will be issued a Return Authorisation Number. Please w...
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What if I change my mind?
For online orders, items can be returned within 14 days of delivery if you change your mind. Familiarise yourself with our Returns Policy for item eligibility and return conditions and then simply ...
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What proof of purchase do I need to present?
A transactional receipt or invoice listing the item you wish to return.
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How long do I have to return an item?
Items must be returned within 14 days of delivery for online orders. Items purchased in store must be returned within 14 days of purchase date.
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Can I return a sale item?
For "sale" items purchased online, the standard 14 day Return Policy applies and you should familiarise yourself with item exclusions. Items marked as FINAL SALE - NO EXCHANGES - NO RETURNS are no...